Current order and delivery times - Update
We use both Royal Mail and Parcel Force to deliver our orders to you. Unfortunately, both these delivery companies do have a few areas that may have delivery delays due to COVID-19. And have informed us that 24 hour delivery guarantees and deliveries may now in some cases take up to 4 days from dispatch.
We send all our 'Cocktail Lab' Gift Boxes via Parcelforce. Depending on the size of the item and the order.
Orders placed before 12.30pm Monday - Thursday (excluding Bank Holiday's). We will endeavour to get your order delivered to you within 2 days.
From time to time order may take 3-5 working days of order and payment. This can be due to the number of orders and stock levels we have to process.
When you place an order, you will receive an order confirmation email from 'Cocktail Lab' and another email when we dispatch your order. All emails will be sent to the email address registered with your order.
Please note that the tracking number on the order confirmation email may take a few hours to show on the Parcelforce system.
If Royal Mail or Parcelforce cannot deliver due to no one being in, a card will be left with contact details for you to arrange another delivery. Should these delivery attempts fail, the goods will eventually be returned to us and a full credit for the product will be issued to your account, minus the delivery charge.
Delivery cost starts at £3.95 - £5.95 within the UK Mainland. Depending on the weight of the order and may rise depending on the number of items ordered.
Please note - The postal charges take into consideration some locations in UK which sadly suffer additional postage charges due to the complexity of delivery. These include some of the Scottish Highlands and Islands also Northern Ireland .
Delivery charge is £15.50 within the Scottish Highlands and Islands also Northern Ireland and other British islands .
International shipping £16.00.
We currently deliver to most EU countries. Sorry but we no longer deliver to the USA.