Delivery


We use Royal Mail, Parcel Force and myHermes to deliver our orders to you. Unfortunately, all these delivery companies do have a few areas that may have delivery delays due to COVID-19. And have informed us that 24 hour delivery guarantees and deliveries may now in some cases take longer to deliver.

We send our 'Cocktail Lab' Gift Boxes via three delivery companies. MyHermes, Parcelforce and Royal Mail. Depending on the size of the item and the order delivery address. When the item is despatched we will email you the tracking number and the estimated delivery date.

We will endeavour to get your order delivered to you within 2-4 working days excluding Bank Holiday's. (Working days means we only process orders Monday - Friday)

From time to time orders may take 3-6 working days (Working days means we only process orders Monday - Friday) of order and payment.

 This can be due to the number of orders and stock levels we have to process.

When you place an order, you will receive an order confirmation email from 'Cocktail Lab' and another email when we dispatch your order. All emails will be sent to the email address registered with your order.

Please note that the tracking number on the order confirmation email may take a few hours to show on the MyHermes and Parcelforce system.

If MyHermes, Royal Mail or Parcelforce cannot deliver due to no one being in, a card will be left with contact details for you to arrange another delivery. Should these delivery attempts fail, the goods will eventually be returned to us and a full credit for the product will be issued to your account, minus the delivery charge.

Delivery cost is £5.95 within the UK Mainland. Depending on the weight of the order and may rise depending on the number of items ordered. 



We offer free delivery to one address within the UK Mainland on orders over £50

Please note - The postal charges take into consideration some locations in UK which sadly suffer additional postage charges due to the complexity of delivery. These include some of the Scottish Highlands and Islands also Northern Ireland

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Delivery is charged at £6.95 within the Scottish Highlands and Islands also Northern Ireland and other British islands

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Sorry but we currently no longer deliver to Europe and USA. Due to new shipping restrictions created by the UK postal service.